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Website: www.singlehop.com
Owner: SingleHop, Inc
Date Started: 2006
Based At: Chicago, IL
Phone Number: 866-817-2811
Type Of Plans Offered: Dedicated
Support Offered: Online, Ticket System, Phone
About The Company:
SingleHop, Inc., is a full service managed dedicated hosting provider that was founded on the principal of providing reliable, cost-effective dedicated services. The company was founded by Zak Boca in 2007 and currently hosts thousands of websites worldwide. The cornerstone of SingleHop managed hosting is the à la Carte Server Management Program, which is a full-array of transparent management services that were designed, and tested to allow business customers to tailor their level of support to their needs or expertise.
Overview:
The concept of à la Carte Management means that you can pick and choose the Managed Services you need and only pay for those. You don't have to buy a complex, overpriced Management Package or Bundle, you can instead choose specific managed hosting services that you need. For example, your organization may have an administrator on staff who can handle basic administration, but not Linux Kernel Updates.
Support:
In most cases, it will take them no longer than 30 minutes to respond to a ticket, typically much faster than that. Similarly, in most situations, their telephone hold times are under 30 seconds. When and if things get very busy, or an issue causes problems for multiple clients, their hold times may increase temporarily. By submitting tickets, you allow them to also prioritize issues and fix the important stuff first.
About The Website:
This is one of the nicest websites i have ever seen very user friendly and contains everything you could possibly want to know about the company, their services, and what to do if you have a problem. Amazing!
Reliability:
SingleHop dedicated web servers - from the network, to the hardware, and to the support- are designed with speed, and reliability in mind. SingleHop take hosting your business very serious, which is why SingleHop utilize the latest technologies from Intel, AMD, Seagate, and Supermicro.
Price:
Thier prices are competitive but with the first month free you can check out all the services basically for free. I don't see ow you can go wrong with a plan like that. |
