|
Webpage: www.ixwebhosting.com
Owner(s): Ecommerce Corporation
Date Started: 1999
Based At: Kentucky
Phone Number: 1-800-385-0450
Type of Plans Offered: Shared
Support Offered: Email Ticket System, Phone, and Live Chat
About the company:
IX Web Hosting is a division of the Ecommerce Corporation wihich opened in 1999. The datacenter is located in Hopkinsville, Kentucky and they currently
host over 200,000 Domains on over 750 servers.
Overview:
They offer a wide range of plans on both windows and linux platforms. They can accomodate small accounts and large business accounts. The plans are
priced begining at $3.95/month for their Expert Plan and the Business Plus Plan start at $6.95. All of the shared accounts include access to standard tools
including web design software, online file manager, worldwide webmail access, free search engine submission, website statistics and a very professional ecommerce shopping cart.
Support:
Their support services are excellent they a promp and really efficient. They are available 24 hours a day 7 days a week by telephone or live chat available
on their website. We tried the online chat a few times and found all the online technical and sales support excellent. We didn't have a long wait time like many other services. The phone support was excellent as well. We found the operators had knowledge about everything we asked and they were courteous and didn't get upset from the many questions we asked. If its not an emergency you can use their Email support which also was very fast. There is also a Web Hosting Manual available on their website, it covers many topics. It covers email, services and features, website security, domains and sub domains, A FAQ
sections as well as the hosting policies.
They have a few nice guarantees such as their 99% uptime gaurentee backed by a zero risk 100% no questions asked money back gaurentee. A 1 hour support guarantee that says if they don't respond to your ticket within 1 hour, you get credit to your account for any delay caused by them.
About the Website:
The website is wonderful and very easy for anyone to navigate. it contains detailed information on their plans and guarantees. There you will find access to
live support and your control panel.
Reliability:
IX Web Hosting has their own state-of-the-art datacenter with a Multi-Layer security Infrastructure and Redundant Diesel Generators that provide constant power. They employ over 750 high power servers and are growing daily. Their firewalls and CISCO state-of-the-art routers ensure your web site is always up and running. This along with their 99.9% uptime guarantee gives them a high rank in reliability.
Price :
They have some of the lowest prices for the largest disk space and bandwidth.Their plans also include a host of great features such as a free domain name for life, 100% money back guarantee & an "Any-Time" money back guarantee. This, along with many other great features and excellent tech support makes them a great choice. They also have a Price Freeze gaurantee so you don't have to be worried about price increases |
